Returns & Exchanges

At Union Lighting & Decor, we want you to be completely satisfied with your purchase. If a product does not meet your expectations, you may return eligible items within 30 days of receipt for a refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team or visit our online portal to request a Return Merchandise Authorization (RMA) number within 30 days of delivery.

• 2.
  Prepare the Package

  Ensure the item is in its original, uninstalled condition with all packaging materials, manuals, and accessories included to qualify for a full refund.

• 3.
  Ship the Item

  Affix the provided return label to your package and drop it off at an authorized carrier location, or arrange for a pickup for larger furniture and lighting fixtures.

• 4.
  Inspection and Refund

  Once our warehouse team inspects the returned item to confirm its condition, your refund will be processed to the original payment method within 7-10 business days.